Privacy Policy

⚙️How We Use Your Information

jeeta uses the personal information we collect for the following specific purposes. We do not use your data for any purpose beyond what is listed below without first obtaining your explicit consent:

1. Account management and service delivery: To create and maintain your jeeta account, verify your identity, process deposits and withdrawals, calculate and apply bonus wagering requirements, and provide customer support across all channels available 24/7.
2. Legal and regulatory compliance: To comply with applicable anti-money-laundering obligations, age verification requirements, responsible gaming regulations and any other legal obligations that apply to the operation of an online gaming platform in the relevant jurisdiction.
3. Fraud prevention and security: To detect, investigate and prevent fraudulent activity, money laundering, prohibited bonus abuse, collusion, use of automated betting software, unauthorised account access and any other breach of our Terms and Conditions or applicable law.
4. Platform improvement and analytics: To analyse usage patterns across the jeeta platform in order to improve game selection, loading performance, payment flow, customer support response times and the overall player experience. Analytics data is aggregated and anonymised wherever possible.
5. Personalisation and promotions: Where you have not opted out, to send you targeted promotional communications about bonuses, tournaments, seasonal offers (such as Eid, Pohela Boishakh or BPL cricket promotions) and new game launches that may be relevant to your playing activity and preferences.
6. Responsible gaming monitoring: To identify players who may be exhibiting signs of problem gambling — such as a sudden increase in deposit frequency, irregular wager sizes or failed withdrawal requests — and to proactively offer responsible gaming tools including deposit limits, session reminders and self-exclusion options.

🤝Sharing Your Information

jeeta does not sell, rent or trade your personal information to any third party. We share your information only in the following limited and controlled circumstances:

1. Service providers: jeeta engages carefully selected third-party service providers who process personal data on our behalf, including payment processors (bKash, Nagad, Rocket, Upay and banking partners), KYC and identity verification providers, game content suppliers (such as Pragmatic Play, Evolution Gaming and Spribe), fraud detection vendors, customer support platforms and IT infrastructure providers. All such providers are contractually bound to process data only on jeeta's instructions and to maintain appropriate security standards.
2. Regulatory and law enforcement authorities: jeeta may disclose personal information to relevant regulatory bodies, law enforcement agencies, tax authorities, financial intelligence units or courts where required to do so by applicable law, regulation, court order or other legal process. jeeta will notify you of any such disclosure where legally permitted to do so.
3. Business transfers: In the event of a merger, acquisition, restructuring, sale of assets or other change of control involving jeeta, your personal data may be transferred to the successor entity as part of that transaction. jeeta will notify affected players of any such transfer and of any material change to this Policy that results from it.
4. With your consent: Where you have given explicit consent for jeeta to share your information with a named third party for a specific purpose (for example, a partner promotional offer), jeeta will share only the minimum information required for that purpose and only for the duration of your consent.

🍪Cookies and Tracking Technologies

jeeta uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your session and preferences, and to analyse how players use the platform. We use the following categories of cookies:

1. Essential cookies: These cookies are strictly necessary for the platform to operate. They manage your login session, maintain your account authentication state, enable the deposit and withdrawal flows and ensure the security of your connection. Essential cookies cannot be disabled without breaking core platform functionality.
2. Analytics cookies: These cookies collect anonymised data about how players navigate the jeeta platform — which pages are visited most frequently, how long sessions last, which games are most popular and where players encounter errors. This data is used solely to improve the platform and is never shared with advertisers.
3. Preference cookies: These cookies remember your platform settings, such as your selected language, notification preferences and responsible gaming tool configurations, so that you do not have to reconfigure them each time you visit jeeta.

You may manage or disable non-essential cookies at any time through your browser settings. Please note that disabling cookies may affect some platform features. jeeta does not use third-party advertising or retargeting cookies and does not participate in cross-site tracking networks.

✅Your Rights

As a jeeta player, you have the following rights in relation to your personal data. To exercise any of these rights, contact jeeta support at [email protected]. We will acknowledge your request within 5 business days (Bangladesh Standard Time, UTC+6) and respond in full within 30 days.

1. Right of access: You have the right to request a copy of all personal data jeeta holds about you, free of charge, in a commonly used and machine-readable format. jeeta will provide this within 30 days of receiving a valid request.
2. Right of rectification: If any personal data jeeta holds about you is inaccurate or incomplete, you have the right to request that it be corrected. We will update your records within 10 business days of receiving a verified correction request.
3. Right of erasure: Subject to applicable legal retention obligations, you have the right to request that jeeta delete all personal data it holds about you. jeeta will process erasure requests within 30 days. Note that some data may need to be retained beyond this period to comply with anti-money-laundering, tax or other legal requirements.
4. Right to object: You have the right to object to jeeta processing your personal data for direct marketing or profiling purposes at any time, without giving a reason. You may also object to processing based on legitimate interests where your particular circumstances justify it. To opt out of all marketing communications, update your account preferences or contact support.
5. Right to withdraw consent: Where jeeta processes your data on the basis of your consent (for example, for promotional communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

📝Changes to This Policy

jeeta reserves the right to update or replace this Privacy Policy at any time. When we make changes, the "Last Updated" date at the top of this page will be revised accordingly. For significant changes — such as a new category of data being collected, a new sharing arrangement with a third party, or a change in how long we retain your data — jeeta will provide advance notice via email to your registered address and via a prominent notice on the platform at least 14 days before the change takes effect.

Your continued use of the jeeta platform after any update to this Policy constitutes your acceptance of the revised terms. If you do not agree with any revision, you must stop using the platform and may request account closure by emailing [email protected]. The most current version of this Policy is always available at jeeta.vin/privacy-policy.